Parks Associates: Voice and video calls more than tripled during COVID-19 pandemic

Wednesday 26 August 2020

Dallas (USA) / Bern, August 26, 2020. New research from Parks Associates’ Market Snapshot: Voice as a Lifeline and the Transformation of Home Telephony reveals a surge in home telephony during the COVID-19 outbreak. The Market Snapshot, developed in partnership with the DECT Forum, finds that as of May 2020, 30% of US broadband households reported one remote worker and 22% reported another adult was working remotely in the household. These conditions contributed to the recorded increase in voice and video calls reported by Comcast, AT&T, and Verizon. Globally, Deutsche Telekom, Virgin Media, and Orange Group also noted increases in mobile and voice traffic and increased strain on their networks.

Please read the Market Snapshot
Please read the full Press Release


DECT Forum: The DECT Award Winners 2021 Announced


Read more


More tweets